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SHIPPING & RETURNS

SHIPPING POLICY

We strive to provide a seamless and efficient delivery experience for our customers.

Shipping Options:

  • Standard Shipping: 5–7 business days.

  • Express Shipping: 2–3 business days.

Shipping Rates:

  • Free standard shipping on orders over $50.

  • Express shipping available at an additional charge based on your location.

Order Processing:

  • Orders are processed within 1–2 business days.

  • You’ll receive a tracking number via email once your order ships.

RETURN & EXCHANGE POLICY

We want you to love your Naturalim products. If you are not satisfied with your purchase, we are here to help.

Return Policy:

  • Eligibility: Returns are accepted within 10 days of purchase for unused, unopened products in their original packaging.

  • Process: Contact us at [email/phone] to initiate a return or exchange. Include your order number and reason for the return.

  • Refunds: Refunds will be processed within 7–10 business days after the returned item is received and inspected.

Exchange Policy:

  • Exchanges are available for defective or damaged items. Please reach out within 7 days of receiving the product.

Note: Sale items and gift cards are not eligible for returns or refunds.

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